Florida sets no winter window, and has other rules that hold

Can They Shut Off Your Heat in Winter in Florida?

Q: Does Florida have a winter shutoff moratorium with dates?

Not in the form the question usually assumes. The state sets no winter specific rule. What a household has instead is the payment plan rule and the commission complaint line. The short form of it is: No winter window. Florida Public Service Commission, Fla. Admin. Code R. 25-6.105 (electric service by electric public utilities), effective 1/7/1993 is the rule behind it.

Q: Is there help with the heating bill in Florida?

Florida runs Low-Income Home Energy Assistance Program (LIHEAP) through FloridaCommerce (Florida Department of Commerce). The heating assistance page for Florida covers the income test and the front door.

Florida sets no winter shutoff protection at all: the Commission's rule gives a residential customer five working days' notice, a weekend and holiday pause, and a medically essential service procedure filed by each utility, while heating and cooling help runs year round through local community action agencies rather than a dated season.

No winter rule

What the rule runs on

nobody by season; the protections that exist are the year round ones

None

Dates published

Florida sets no winter window

Regulated only

Who the rule reaches

Regulated utilities only

Do nothing

The household must

it applies on its own inside the rule

The answer

What Florida requires of a utility in winter

No winter rule

No winter window

Florida's disconnection rule sets no winter season or cold weather protection; what it gives a residential customer is at least five working days' written notice before a cutoff for nonpayment, a bar on disconnection from noon Friday to 8:00 a.m. Monday and around six named holidays, and a requirement that each utility file a tariff procedure for customers whose service is medically essential.

What switches it on: Florida sets no winter specific bar on disconnection, which makes the payment plan rule and Florida Public Service Commission's complaint line the protections that exist.
Utilities named: electric
Who it reaches: The rule binds the utilities Florida Public Service Commission regulates. A household on a municipal system or a rural cooperative is covered by that system's own policy instead.
What the household must do: Nothing. Inside the rule it applies on its own.

That is Florida Public Service Commission speaking through its own rule, and the sentence below is the one the summary above was built from. The citation is Florida Public Service Commission, Fla. Admin. Code R. 25-6.105 (electric service by electric public utilities), effective 1/7/1993.

No utility shall discontinue service to any non-commercial customer between 12:00 noon on a Friday and 8:00 a.m. the following Monday or between 12:00 noon on the day preceding a holiday and 8:00 a.m. the next working day.

Rule 25-6.105, Refusal or Discontinuance of Service by Utility, Florida Public Service Commission, Florida Administrative Code, read September 23, 2026. Read it at the source

Already off, or a notice has come

Who to call in Florida today

Service is restored once the cause for discontinuance has been settled, and each utility must file a tariff procedure covering disconnection where service is medically essential.

Who takes the complaint: Florida Public Service Commission
By phone: 1(800) 342-3552

Florida Public Service Commission, how to file

Service shall be restored when cause for discontinuance has been satisfactorily adjusted.

Florida Public Service Commission, read September 23, 2026. Read it at the source

A commission’s consumer division is not a courtesy line. In most states a company must hold a disconnection while a formal complaint about that account is open, which is a different and stronger thing than asking the company to reconsider. Ring the utility first, then the commission if the answer is no.

The corner of a shingled house showing the mast and weatherhead where overhead lines land on the roof, and the round electric meter mounted on the wall below — The mast on the roof and the meter under it, on an ordinary house in Washington State. This is where an electric disconnection physically happens, and it is also why the rules are written by a public utility commission rather than a legislature in a good many states: the commission regulates the company that owns this wire. “Residence service drop”, Chetvorno, CC0

Who it covers

Does the Florida rule cover your utility

The rule binds the utilities Florida Public Service Commission regulates. A household on a municipal system or a rural cooperative is covered by that system's own policy instead.

That means a rural electric cooperative and a municipal light or gas department in Florida answer to their own board or their own city council on this, not to Florida Public Service Commission. Many adopt a winter policy of their own that is as protective or more so, and the place to find it is the cooperative's or the town's own tariff.

The rule names electric service.

Help with the bill

Florida pays part of the heating bill through Low-Income Home Energy Assistance Program (LIHEAP)

A shutoff rule and a heating grant are separate things, and in several states an approved grant application is itself what satisfies the filing the shutoff rule asks for. FloridaCommerce (Florida Department of Commerce) runs it. The income test is total income no more than 60 percent of the Florida state median income or 150 percent of the federal poverty level.

The Low-Income Home Energy Assistance Program ( LIHEAP ) is a federally funded program that helps income-qualified families with home heating and cooling costs. FloridaCommerce administers LIHEAP and allocates funding directly to a network of community action agencies, also known as local agency providers, located throughout the state of Florida.

Low-Income Home Energy Assistance Program, FloridaCommerce, read September 23, 2026. Read it at the source

The full Florida page, with the season, the income test and how to apply, is at heating assistance in Florida.

Florida winter shutoff questions

Can a utility shut off heat in winter in Florida?

Florida sets no winter specific bar on disconnection, which makes the payment plan rule and Florida Public Service Commission's complaint line the protections that exist. Florida's disconnection rule sets no winter season or cold weather protection; what it gives a residential customer is at least five working days' written notice before a cutoff for nonpayment, a bar on disconnection from noon Friday to 8:00 a.m. Monday and around six named holidays, and a requirement that each utility file a tariff procedure for customers whose service is medically essential.

Does Florida have a winter shutoff moratorium with dates?

Does the rule cover rural co-ops and city utilities in Florida?

What can a household in Florida already shut off do?

Who handles a winter disconnection dispute in Florida?

Florida Public Service Commission takes consumer complaints about regulated utilities, on 1(800) 342-3552. Its own words: "In all instances involving refusal or discontinuance of service the utility shall advise in its notice that persons dissatisfied with the utility's decision to refuse or discontinue service may register their complaint with the utility's customer relations personnel and to the Florida Public Service Commission at 1(800) 342-3552, which is a toll free number."

Is there help with the heating bill in Florida?

A cast-iron steam radiator under a window in a room with wooden floorboards — Where it ends up. Delivered fuels, including the oil and the propane that feed a great many radiators like this one, sit outside almost every state moratorium, because the rules reach regulated utilities and a fuel dealer is not one. “Steam Radiator”, sunfishtommy, CC BY-SA 3.0

Winter shutoff rules in other states

Florida heating assistanceFlorida's energy assistance program, its season and its income test.Heating assistance by stateWhen each state opens applications, the income test, and where to apply.Heating oil and propane pricesWhat the fuel costs this week in the states that report it.Frozen pipe riskThe forecast that puts pipes at risk, by ZIP.Winter shutoff rules in every stateHow the fifty states differ on whether a window, a forecast or a filing decides it.

Florida read September 23, 2026 from Rule 25-6.105, Refusal or Discontinuance of Service by Utility, Florida Public Service Commission, Florida Administrative Code, linked above. A commission can order a company to do something its published rule does not require, and rules change between seasons, so the agency page is the one that governs. Every state is on the winter shutoff hub.